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TOPIC: weird problem with links on the newsletters

weird problem with links on the newsletters 22 Apr 2019 20:35 #1744

  • Pliskin
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Good evening,
I have just installed BWPostman component and trying to have it to work.
First of all from what I have seen until now it's very interesting and well done, compliments! :) :)
There is a weird problem, maybe it's just my fault, in the newsletter sent to the users there is a footer with: "You receive this newsletter because you subscribed to our newsletter service here.
If you wish to unsubscribe to our service click here
If you wish to modify your newsletter settings click here"
The problem is that just the first link works, the others two: unsubscribe and settings doesn't work at all because there is not a link.
I do repeat, maybe it's just my fault that I had not understood where to adjust them for this I would need some help.
Thank you to whom is able and wants to help me.
Good evenintg to everybody. :)

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weird problem with links on the newsletters 23 Apr 2019 09:18 #1745

  • Romana
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Hi Pliskin,

welcome to BwPostman.

Did You do a test sending? There these links don't really work, but this is not a bug, this is a feature. While test sending, these links are not replaced with the individual links for editing and unsubscription, because otherwise You have to create Your test recipients after check of the unsubscribe link.

Test sending is designated to check the look and feel and correct text of a newsletter.

Hth
Romana
Problem gelöst? Dann bitte auf gelöst klicken. Über ein Danke freue ich mich immer.
Problem solved? Please click to solved.I am glad to every thank you.
The following user(s) said Thank You: Pliskin

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weird problem with links on the newsletters 23 Apr 2019 09:45 #1746

  • Pliskin
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Romana thank you for your quick reply. :) :) :)
I have understood that those links will be for a future upgrade of the component, then would be good if I had the possibility to remove them from the email ... how can I do it?
Again thank you for your support. :-)

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weird problem with links on the newsletters 23 Apr 2019 11:26 #1747

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Hi Pliskin,

Where did You read something about a future upgrade of BwPostman? Perhaps You should take a look at the manual ?

Did You took a more exact look at tab Step 5: Send newsletter? The lower part of the screen is for previously mentioned test sending. I guess, You did a test sending. If You did a real sending (upper part), then You should tell me, which template You used. This morning I have tested real sending with 4 templates (Standard Deep Blue, Standard Soft Blue, Standard Basic, Standard Creme), with all of them I got the correct links.

Hth
Romana
Problem gelöst? Dann bitte auf gelöst klicken. Über ein Danke freue ich mich immer.
Problem solved? Please click to solved.I am glad to every thank you.

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weird problem with links on the newsletters 23 Apr 2019 11:49 #1748

  • Pliskin
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Ciao Romana and thank you!
Now I have understood, the links don't work for the test newsletter only. :)
Thank you again for your support and sorry for the misunderstang. :-)

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