Errore "Column count doesn't match value count at row 1"

01 Feb 2023 13:58 #2165 by mpiliego

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  • installed version 4.1.3
    after creating a newsletter, when I request it to be sent to the recipient list, this error is displayed:
    "Column count doesn't match value count at row 1"
    Probably the installation script didn't create the tables on the database correctly.
    How can it be fixed?

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    01 Feb 2023 16:10 #2166 by Romana

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  • Hello mpiliegio,

    the message means, that a data set shall be written to the table, where the concerning columns are listed explicitely. The number of values, which shall be written to these columns is too less or too high. This cannot have to do with incorrect installed tables. Hundreds of exercised tests, inclusive installation tests, didn't failed, which demonstrates this.
    But You can repair the tables, see www.boldt-webservice.de/index.php/en/for...tenance.html?start=1

    And because You are the first, which stumbles over this error, it must have to do with Your special case. Without further information it will be very hard for me to debug this failure. Perhaps a screenshot, which contains the error message, could help.

    Kindly
    Romana

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